FAQ



What sets Tri State apart from other companies?

We are a woman owned business. No matter what a customer’s needs are, Tri State can always accommodate. We have built this company on quality and the satisfaction of our customers, both Residential and Commercial.

Will I get a “break” on insurance with security protection?

Yes. All insurance companies offer a price reduction for a monitored security or fire alarm in the residence. After installation of a security or alarm system, Tri State will provide the appropriate certification to your insurance company.

What areas do you service?

We are a nationwide service and installation company.

I want to switch my monitoring services to Tri State - can I do that? If so, how?

Yes. Tri State will schedule a service call to determine what type of system you have (there are a few out there), the process for taking over the monitoring (all systems are different), and what will be the next step.

Testimonials

“Over the past 5 years, Tri State has provided superior design support and construction/installation services of several high profile security projects for our US federal government clients. Donna Sharp and her team has distinguished themselves as our ‘go-to’ security experts by providing industry leading knowledge and performance that are unparalleled in our industry today. Using Tri State as a key collaboration partner has made our company significantly better at garnering a higher success rate on winning projects and excellent overall client satisfaction.”

Roy Smith, LEED®

APSenior Associate Architect, Environment & Infrastructure, Americas, Amec Foster Wheeler

We have worked with Tri State Life Safety for over 15 years on hundreds of projects. Through the years, they have completed every project with honesty and integrity. Their trained and capable staff have always been quick to react in all situations that have arisen on the projects we've completed together. Their knowledge of the security industry has helped us in both new construction and retrofit upgrades.

Matt Peters

VP, Sr. Project Manager Epic Construction, Inc.

Tri State Life Safety; a company that you can rely on to do the job and do it right worry free. I had the pleasure to engage the services of Tri State for a project that would be consider heavy in the technical Low Voltage scope. To say that that they simply performed well would be a gross injustice of the level of service that was demonstrated. They were not only superior in their delivery but to put a price on the measure of education that I personally received would be a wild guess at best. From the office staff to field crews, setting the bar must be the standard practice. I thank you for your dedication and hard work and look forward to our next opportunity together.
Thank you,

Bryan Wall

MACALLAN CONSTRUCTION